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Manufacturer FAQ
Salon Luxe Wholesale

MANUFACTURER FAQ

Wholesale Salon Supplies

MANUFACTURER INFORMATION

Selling your brand

We will always look to sell your products. There are requirements and understanding that must be met before we will consider your brand and products.

  1. We do not sell any replica copy products
  2. You should have all relevant certificates of approval for your brand and products
  3. You should have a full list of all ingredients that belong to each product and product type or variant
  4. If your product is classed as vegan, you should provide authentication
  5. We will need to know your production systems for manufacture and delivery to us and from which country

Taking the next step

Assuming everything is all agreed and approved to the above information, we will request a selection of free sample products. These will be sent out to our independent testers for their review.

From here we will do the following:

  • Start the advertising process to our online store and across social media platforms
  • Make a preliminary order with you
  • Assess the interest and sales
  • If the sales are satisfactory, we will make pallet orders with you.

Product promotion

It is always in your best interest to help us promote your brand and product. We will promote and advertise your products by equally sharing the advertising cost.

This is not a requirement, just a simple fact of helping each other. We sell to worldwide customers so advertising your product is important to reach your desired market audience.

If you are interested

Reach out to us on our contact form and just provide us with a little bit of information about your brand and product range.

We really look forward to hearing from you πŸ™‚

CUSTOMER FAQ
SALON LUXE WHOLESALE

FREQUENTLY ASKED QUESTIONS

Wholesale Salon Supplies

SHOPPING INFORMATION

Why buy from us?

We guarantee 100% genuine products from leading professional hair care brands and low cost wholesale prices allowing you to pass on the benefits to your customers.

Accepted payments?

We accept Bank Transfer, Credit/Debit Card, Visa, Mastercard, Amex by Stripe and PayPal.

Pack and Box Quantity?

Salon Luxe is all about wholesale salon supplies and our stock arrives in large quantity to the warehouse. Each product is broken down in to pack and box quantity levels. We have a high volume turn-round of product and this is your best way of saving over 50% off Trade Prices.

  • Hair Colours – Pack of 3
  • Bleach, Developers and Peroxide – Box of 6
  • Hair Care and Treatments – Box of 6, 8 and 12
  • Pack and Box quantity may vary subject to manufacturer packaging

Certain products are sold individually, but mainly everything is either Pack or Box quantity and is clearly identified on each product.

Delivery Charge?

FREE UK Mainland Delivery, excluding Scottish Highlands and Scottish Islands. Charges apply for all other areas and countries with delivery calculated on weight and delivery address.

Order Tracking?

All orders are assigned a consignment order tracking number. You can track your order status from your account dashboard.

Delivery Time?

We aim for 1-7 days on all global orders up to 1000kg subject to order size and country location. Orders up to 40,000kg full container may take longer subject to destination.

What happens after ordering?

We are automatically notified when you place an order and make payment. Our warehouse operates 24/7. If you are making an online bank transfer, you will need to send us an email or use our contact form to advise us of your payment. Please ensure your Order ID is used as payment reference. On cleared payment funds we will process your order and prepare for despatch. You can track your order progress when you login to your account. Orders up to 40,000kg full container may take longer subject to destination.

Will I receive an invoice?

Your invoice can be located from your login account dashboard. An email sales order invoice will also be sent automatically when you check out.

Returns and Refunds?

Returning an item/order to us is straight forward. Use our contact form and provide the following information:

  • reason for the return or refund request
  • invoice ID
  • sku number of item(s) – if part items of order returned

On approval we will issue a Returns Authorisation Number. We aim to fulfil this within 48hrs of notice.

Our aim is to provide you the best quality products and services and we appreciate that sometimes things can go wrong for any number of reasons. Taking the stress out of returns and refunds is a priority for us, so we make it as simple as possible.

If your goods happen to have arrived damaged by carrier, we will need photos, then we simply offer a refund or despatch you replacement items at no cost to you.

Can I cancel my order?

After you have submitted your online order, you have 2 hours in which to amend your order. This must be done by phone at your earliest time. We appreciate you may have missed something off your order or realised you have ordered the incorrect item. This might cause a delay in delivery to you.

Once your order has been marked for despatch you can no longer cancel or amend your order.

Will you restock your product when listed 'Sold Out'?

Yes, we receive daily deliveries to restock product. If a product item is discontinued we will make it clear on the individual product.

Can I get your price list?

Yes you can. The price list will be sent out automatically every Monday by email and in csv file format. This can be opened inΒ  IOS – Numbers, Microsoft Excel and Google Sheets.

The online price list is a direct link to our sales warehouse, so what you see is what we have available for immediate purchase. All stock quantity and currency exchange is updated daily.

Why have we developed an online price list?

This has been created for larger trade organisations that can ingest a csv file directly into systems using API access from us. EVERYONE IS WELCOME

  • if you understand API and wish to receive information about this, please use our contact form and provide us with information of your company and website.

If you can’t find what you are looking for simply contact us and one of our team will help you out.

Contact Us
Salon Luxe Wholesale

CUSTOMER SERVICE

Wholesale Salon Supplies
Customer Service is always here to help.

REACH OUT TO US

    Need to talk

    CALL US

    t: +44 (0) 330 2234579

    You are calling our customer service team. Our lines are open from 9am-5pm GMT (UK) Monday to Friday.

    This number is solely for the purpose of customer service and telephone orders.

    Facebook Instagram YouTube
    FAQ
    SALON LUXE WHOLESALE

    FREQUENTLY ASKED QUESTIONS

    Wholesale Salon Supplies

    SHOPPING INFORMATION

    Why buy from us?

    We guarantee 100% genuine products from leading professional hair care brands and low cost wholesale prices allowing you to pass on the benefits to your customers.

    Accepted payments?

    We accept Bank Transfer, Credit/Debit Card, Visa, Mastercard, Amex by Stripe and PayPal.

    Pack and Box Quantity?

    Salon Luxe is all about wholesale salon supplies and our stock arrives in large quantity to the warehouse. Each product is broken down in to pack and box quantity levels. We have a high volume turn-round of product and this is your best way of saving over 50% off Trade Prices.

    • Hair Colours – Pack of 3
    • Bleach, Developers and Peroxide – Box of 6
    • Hair Care and Treatments – Box of 6, 8 and 12
    • Pack and Box quantity may vary subject to manufacturer packaging

    Certain products are sold individually, but mainly everything is either Pack or Box quantity and is clearly identified on each product.

    Delivery Charge?

    FREE UK Mainland Delivery, excluding Scottish Highlands and Scottish Islands. Charges apply for all other areas and countries with delivery calculated on weight and delivery address.

    Order Tracking?

    All orders are assigned a consignment order tracking number. You can track your order status from your account dashboard.

    Delivery Time?

    We aim for 1-7 days on all global orders up to 1000kg subject to order size and country location. Orders up to 40,000kg full container may take longer subject to destination.

    What happens after ordering?

    We are automatically notified when you place an order and make payment. Our warehouse operates 24/7. If you are making an online bank transfer, you will need to send us an email or use our contact form to advise us of your payment. Please ensure your Order ID is used as payment reference. On cleared payment funds we will process your order and prepare for despatch. You can track your order progress when you login to your account. Orders up to 40,000kg full container may take longer subject to destination.

    Will I receive an invoice?

    Your invoice can be located from your login account dashboard. An email sales order invoice will also be sent automatically when you check out.

    Returns and Refunds?

    Returning an item/order to us is straight forward. Use our contact form and provide the following information:

    • reason for the return or refund request
    • invoice ID
    • sku number of item(s) – if part items of order returned

    On approval we will issue a Returns Authorisation Number. We aim to fulfil this within 48hrs of notice.

    Our aim is to provide you the best quality products and services and we appreciate that sometimes things can go wrong for any number of reasons. Taking the stress out of returns and refunds is a priority for us, so we make it as simple as possible.

    If your goods happen to have arrived damaged by carrier, we will need photos, then we simply offer a refund or despatch you replacement items at no cost to you.

    Can I cancel my order?

    After you have submitted your online order, you have 2 hours in which to amend your order. This must be done by phone at your earliest time. We appreciate you may have missed something off your order or realised you have ordered the incorrect item. This might cause a delay in delivery to you.

    Once your order has been marked for despatch you can no longer cancel or amend your order.

    Will you restock your product when listed 'Sold Out'?

    Yes, we receive daily deliveries to restock product. If a product item is discontinued we will make it clear on the individual product.

    Can I get your price list?

    Yes you can. The price list will be sent out automatically every Monday by email and in csv file format. This can be opened inΒ  IOS – Numbers, Microsoft Excel and Google Sheets.

    The online price list is a direct link to our sales warehouse, so what you see is what we have available for immediate purchase. All stock quantity and currency exchange is updated daily.

    Why have we developed an online price list?

    This has been created for larger trade organisations that can ingest a csv file directly into systems using API access from us. EVERYONE IS WELCOME

    • if you understand API and wish to receive information about this, please use our contact form and provide us with information of your company and website.

    If you can’t find what you are looking for simply contact us and one of our team will help you out.

    Contact Us
    Salon Luxe Wholesale

    CUSTOMER SERVICE

    Wholesale Salon Supplies
    Customer Service is always here to help.

    REACH OUT TO US

      Need to talk

      CALL US

      t: +44 (0) 330 2234579

      You are calling our customer service team. Our lines are open from 9am-5pm GMT (UK) Monday to Friday.

      This number is solely for the purpose of customer service and telephone orders.

      Login

      Login

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      Register

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      Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

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      Login to your account.
      Registering for this site allows you to access your order status and history. Just fill in the fields below, and we'll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.
      Register
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      Free Delivery
      SALON LUXE WHOLESALE

      FREE DELIVERY UK

      Wholesale Salon Supplies

      UK Mainland

      Free Delivery
      Spend over Β£50

      Scottish Highlands & Islands

      Free Delivery
      Spend over Β£350

      Isle of Scilly

      Free Delivery
      Spend over Β£350

      Jersey, Guernsey, Isle of Man, Northern Ireland

      Free Delivery
      Spend over Β£500
      SALON LUXE WHOLESALE

      FREE DELIVERY EUROPE

      Wholesale Salon Supplies

      Austria

      Free Delivery
      Spend over €500

      Belgium

      Free Delivery
      Spend over €500

      Bosnia

      Free Delivery
      Spend over €750

      Bulgaria

      Free Delivery
      Spend over €750

      Bosnia

      Free Delivery
      Spend over €500

      Cyprus

      Free Delivery
      Spend over €500

      Czech Republic

      Free Delivery
      Spend over €500

      Denmark

      Free Delivery
      Spend over €500

      Estonia

      Free Delivery
      Spend over €500

      Finland

      Free Delivery
      Spend over €750

      France

      Free Delivery
      Spend over €500

      Germany

      Free Delivery
      Spend over €500

      Gibralter

      Free Delivery
      Spend over €500

      Greece

      Free Delivery
      Spend over €950

      Hungary

      Free Delivery
      Spend over Β£500

      Iceland

      Free Delivery
      Spend over Β£1000

      Italy

      Free Delivery
      Spend over €500

      Latvia

      Free Delivery
      Spend over €500

      Lithuania

      Free Delivery
      Spend over €500

      Luxemburg

      Free Delivery
      Spend over €500

      Malta

      Free Delivery
      Spend over €950

      Monaco

      Free Delivery
      Spend over €950

      Netherlands

      Free Delivery
      Spend over €500

      Norway

      Free Delivery
      Spend over Β£1000

      Poland

      Free Delivery
      Spend over €500

      Portugal

      Free Delivery
      Spend over €800

      Romania

      Free Delivery
      Spend over €750

      Serbia

      Free Delivery
      Spend over Β£1500

      Slovakia

      Free Delivery
      Spend over €500

      Slovenia

      Free Delivery
      Spend over €500

      Spain

      Free Delivery
      Spend over €500

      Sweden

      Free Delivery
      Spend over Β£750

      Switzerland

      Free Delivery
      Spend over Β£1500

      Vatican City

      Free Delivery
      Spend over €500
      SALON LUXE WHOLESALE

      FREE DELIVERY INTERNATIONAL

      Wholesale Salon Supplies

      Australia & New Zealand

      Free Delivery
      Spend over AUS $4800

      Caribbean Islands

      Free Delivery
      Spend over USD $3300

      Canada

      Free Delivery
      Spend over CAD $4300

      China

      Free Delivery
      Spend over GBP Β£2500

      Mauritius, Maldives, Seychelles, Fiji

      Free Delivery
      Spend over USD $4400

      South Korea

      Free Delivery
      Spend over GBP Β£3500

      United Arab Emirates

      Free Delivery
      Spend over USD $4400

      United States

      Free Delivery
      Spend over USD $3500
      Order Tracking
      Delivery Returns & Refunds
      SALON LUXE WHOLESALE

      DELIVERY RETURNS & REFUNDS

      How long will delivery take?

      We aim for 1-7 days on all global orders under 1000kg subject to order size and country location. All orders are despatched from the UK.

      Orders up to 30kg
      • UK: 1 - 3 days
      • Europe: 3 - 5 days
      • US / Canada: 2 - 3 days
      • Others: up to 5 days
      Orders from 10,000kg to 40,000kg
      • UK / EU - road haulage: 5 - 12 days
      • US / Canada - shared shipping container: 3 - 9 weeks
      • Others - shared shipping container: 9 - 12 weeks

      Where do you ship / deliver to?

      We ship and deliver to all countries.

      What about order tracking?

      A consignment order tracking number will be sent you by email. You can track your order status from your account dashboard.

      Returns & Refunds?

      Returning an item/order to us is straight forward. Use our contact form and provide the following information:

      • reason for the return or refund request
      • invoice ID
      • sku number of item(s) – if part items of order returned

      Approved within 48hrs?

      On approval we will issue a Returns Authorisation Number.

      Our aim is to provide you the best quality products and services and we appreciate that sometimes things can go wrong for any number of reasons. Taking the stress out of returns and refunds is a priority for us, so we make it as simple as possible.

      If your goods happen to have arrived damaged by carrier, we will need photos, then we simply offer a refund or despatch you replacement items at no cost to you.

      salon luxe stock your salons - wholesale salon hairdressing supplies
      Payment Options
      SALON LUXE WHOLESALE

      ACCEPTED PAYMENT

      You can checkout and pay using any of the below payment options.

      Alipay enables Chinese consumers to pay directly via online transfer from their bank account. Customers are redirected to their Alipay's payment page to log in and approve payments.

      American Express card payments accepted.

      Bancontact, Belgium's most popular payment method.

      EPS enables customers in Austria to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.

      Giropay enables customers in Germany to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.

      iDEAL enables customers in the Netherlands to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.

      Mastercard payments accepted.

      Multibanco enables customers in Portugal to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page or nearby ATM to log in and approve payments.

      PayPal payments accepted.

      Przelewy24 (P24) enables customers in Poland to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.

      SEPA Direct Debit enables customers in the Single Euro Payments Area (SEPA) to pay by providing their bank account details. Customers must accept a mandate authorising us to debit their account.

      SOFORT enables customers in Austria, Germany, and Belgium to pay via direct online payouts from their bank accounts. Customers log into SOFORT's payment page to approve payments.

      VISA debit and credit card payments accepted.

      Tracking
      Free Delivery, Returns, Refunds
      SALON LUXE WHOLESALE

      DELIVERY RETURNS & REFUNDS

      How long will delivery take?

      We aim for 1-7 days on all global orders under 1000kg subject to order size and country location. All orders are despatched from the UK.

      Orders up to 30kg
      • UK: 1 - 3 days
      • Europe: 3 - 5 days
      • US / Canada: 2 - 3 days
      • Others: up to 5 days
      Orders from 10,000kg to 40,000kg
      • UK / EU - road haulage: 5 - 12 days
      • US / Canada - shared shipping container: 3 - 9 weeks
      • Others - shared shipping container: 9 - 12 weeks

      Where do you ship / deliver to?

      We ship and deliver to all countries.

      What about order tracking?

      A consignment order tracking number will be sent you by email. You can track your order status from your account dashboard.

      Returns & Refunds?

      Returning an item/order to us is straight forward. Use our contact form and provide the following information:

      • reason for the return or refund request
      • invoice ID
      • sku number of item(s) – if part items of order returned

      Approved within 48hrs?

      On approval we will issue a Returns Authorisation Number.

      Our aim is to provide you the best quality products and services and we appreciate that sometimes things can go wrong for any number of reasons. Taking the stress out of returns and refunds is a priority for us, so we make it as simple as possible.

      If your goods happen to have arrived damaged by carrier, we will need photos, then we simply offer a refund or despatch you replacement items at no cost to you.

      salon luxe stock your salons - wholesale salon hairdressing supplies
      SALON LUXE WHOLESALE

      FREE DELIVERY UK

      Wholesale Salon Supplies

      UK Mainland

      Free Delivery
      Spend over Β£50

      Scottish Highlands & Islands

      Free Delivery
      Spend over Β£350

      Isle of Scilly

      Free Delivery
      Spend over Β£350

      Jersey, Guernsey, Isle of Man, Northern Ireland

      Free Delivery
      Spend over Β£500
      SALON LUXE WHOLESALE

      FREE DELIVERY EUROPE

      Wholesale Salon Supplies

      Austria

      Free Delivery
      Spend over €500

      Belgium

      Free Delivery
      Spend over €500

      Bosnia

      Free Delivery
      Spend over €750

      Bulgaria

      Free Delivery
      Spend over €750

      Bosnia

      Free Delivery
      Spend over €500

      Cyprus

      Free Delivery
      Spend over €500

      Czech Republic

      Free Delivery
      Spend over €500

      Denmark

      Free Delivery
      Spend over €500

      Estonia

      Free Delivery
      Spend over €500

      Finland

      Free Delivery
      Spend over €750

      France

      Free Delivery
      Spend over €500

      Germany

      Free Delivery
      Spend over €500

      Gibralter

      Free Delivery
      Spend over €500

      Greece

      Free Delivery
      Spend over €950

      Hungary

      Free Delivery
      Spend over Β£500

      Iceland

      Free Delivery
      Spend over Β£1000

      Italy

      Free Delivery
      Spend over €500

      Latvia

      Free Delivery
      Spend over €500

      Lithuania

      Free Delivery
      Spend over €500

      Luxemburg

      Free Delivery
      Spend over €500

      Malta

      Free Delivery
      Spend over €950

      Monaco

      Free Delivery
      Spend over €950

      Netherlands

      Free Delivery
      Spend over €500

      Norway

      Free Delivery
      Spend over Β£1000

      Poland

      Free Delivery
      Spend over €500

      Portugal

      Free Delivery
      Spend over €800

      Romania

      Free Delivery
      Spend over €750

      Serbia

      Free Delivery
      Spend over Β£1500

      Slovakia

      Free Delivery
      Spend over €500

      Slovenia

      Free Delivery
      Spend over €500

      Spain

      Free Delivery
      Spend over €500

      Sweden

      Free Delivery
      Spend over Β£750

      Switzerland

      Free Delivery
      Spend over Β£1500

      Vatican City

      Free Delivery
      Spend over €500
      SALON LUXE WHOLESALE

      FREE DELIVERY INTERNATIONAL

      Wholesale Salon Supplies

      Australia & New Zealand

      Free Delivery
      Spend over AUS $4800

      Caribbean Islands

      Free Delivery
      Spend over USD $3300

      Canada

      Free Delivery
      Spend over CAD $4300

      China

      Free Delivery
      Spend over GBP Β£2500

      Mauritius, Maldives, Seychelles, Fiji

      Free Delivery
      Spend over USD $4400

      South Korea

      Free Delivery
      Spend over GBP Β£3500

      United Arab Emirates

      Free Delivery
      Spend over USD $4400

      United States

      Free Delivery
      Spend over USD $3500
      Payment
      SALON LUXE WHOLESALE

      ACCEPTED PAYMENT

      You can checkout and pay using any of the below payment options.

      Alipay enables Chinese consumers to pay directly via online transfer from their bank account. Customers are redirected to their Alipay's payment page to log in and approve payments.

      American Express card payments accepted.

      Bancontact, Belgium's most popular payment method.

      EPS enables customers in Austria to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.

      Giropay enables customers in Germany to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.

      iDEAL enables customers in the Netherlands to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.

      Mastercard payments accepted.

      Multibanco enables customers in Portugal to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page or nearby ATM to log in and approve payments.

      PayPal payments accepted.

      Przelewy24 (P24) enables customers in Poland to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.

      SEPA Direct Debit enables customers in the Single Euro Payments Area (SEPA) to pay by providing their bank account details. Customers must accept a mandate authorising us to debit their account.

      SOFORT enables customers in Austria, Germany, and Belgium to pay via direct online payouts from their bank accounts. Customers log into SOFORT's payment page to approve payments.

      VISA debit and credit card payments accepted.

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      Home > Shop > Londa Professional Deep Moisture Express Hydrating Conditioner
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      Londa Professional Deep Moisture Leave-In Conditioning Spray 250ml £6.59 – £37.54 ex vat — available on subscription
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      Londa Professional Deep Moisture Intensive Mask 200ml £6.52 – £37.15 ex vat

      Londa Professional Deep Moisture Express Hydrating Conditioner

      £5.51 – £62.81 ex vat — available on subscription

      Softens the hair
      Nourishes and cares
      Improves the appearance of hair
      Deeply moisturizes and facilitates combing
      Intensifying shine
      The hair looks healthier
      The richness of natural ingredients
      Immediate, instant results
      The Radialux Micro – Ions complex in combination with honey and mango extract ensures optimal level of hydration and shine to dry and brittle hair.

      Clear

      — OR —

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      SKU: 06599 Categories: Brand, Conditioner, Hair Care, Londa Tags: conditioner, Londa
      Share
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      • Description
      • Additional information
      • Delivery Returns & Refunds
      Description

      This line is designed for dehydrated and dry hair in need of moisture and protection.

      The conditioner cares for hair from the inside, it instantly moisturizes. Thanks to the Radialux Micro – Ions formula and honey and mango extract, the hair is silky smooth, soft to the touch and full of shine. The instant conditioner immediately moisturizes and nourishes the hair. In addition, it facilitates combing and improves the appearance of hair.

      Softens the hair
      Nourishes and cares
      Improves the appearance of hair
      Deeply moisturizes and facilitates combing
      Intensifying shine
      The hair looks healthier
      The richness of natural ingredients
      Immediate, instant results
      The Radialux Micro – Ions complex in combination with honey and mango extract ensures optimal level of hydration and shine to dry and brittle hair.

      How to use: Massage into wet hair, leave on for 1-3 minutes, then rinse thoroughly.

      Result: Leaves the hair silky smooth, soft to the touch and full of shine.

      For best results we recommend using the product in combination with other products from the Londa Deep Moisture range.

      Additional information
      Weight 6 kg
      Brand

      Londa

      Size

      250ml, 1000ml (1Ltr)

      Box Quantity

      Single Product, Box of 6

      Application Type

      Hair

      Manufacturer

      Londa

      Product Type

      Hair Conditioner

      Delivery Returns & Refunds
      SALON LUXE WHOLESALE

      DELIVERY RETURNS & REFUNDS

      How long will delivery take?

      We aim for 1-7 days on all global orders under 1000kg subject to order size and country location. All orders are despatched from the UK.

      Orders up to 30kg
      • UK: 1 - 3 days
      • Europe: 3 - 5 days
      • US / Canada: 2 - 3 days
      • Others: up to 5 days
      Orders from 10,000kg to 40,000kg
      • UK / EU - road haulage: 5 - 12 days
      • US / Canada - shared shipping container: 3 - 9 weeks
      • Others - shared shipping container: 9 - 12 weeks

      Where do you ship / deliver to?

      We ship and deliver to all countries.

      What about order tracking?

      A consignment order tracking number will be sent you by email. You can track your order status from your account dashboard.

      Returns & Refunds?

      Returning an item/order to us is straight forward. Use our contact form and provide the following information:

      • reason for the return or refund request
      • invoice ID
      • sku number of item(s) – if part items of order returned

      Approved within 48hrs?

      On approval we will issue a Returns Authorisation Number.

      Our aim is to provide you the best quality products and services and we appreciate that sometimes things can go wrong for any number of reasons. Taking the stress out of returns and refunds is a priority for us, so we make it as simple as possible.

      If your goods happen to have arrived damaged by carrier, we will need photos, then we simply offer a refund or despatch you replacement items at no cost to you.

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